Glucie (Glucie Self”, “we”, “us” or “our”) owns and operates a website located at www.glucie.com (the “Website”, and collectively with any affiliated mobile application (“App”), the "Services"). The Services are intended to facilitate the provision of the “Services” to registered users. Glucie offers these Services, including all information, tools and Services, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. Our registered address is 121 rue d’Aguesseau, 92100 Boulogne-Billancourt, France. For help and support, you can contact Us at support@glucie.com.
The only purpose of the Service is to provide information to the User, which may help improve the User’s well-being. The purpose of the Service is not to provide medical, health or other similar professional services or advice to the User or any other third party. The User must consult a doctor before making any medical decisions, and such decisions should not be based on information gained from using the Service. The Service may show inaccurate values at any point, and no medical decisions should be made based on the data from the Service.
These Terms are for users of our App, and together with Our privacy and cookie policy (available at www.glucie.com/privacy-policy) apply to your use of the App and any content, updates and information that We provide to you through the App from time to time (the “Services”). We may amend these Terms from time to time and We will let you know if We do so. We will give you at least 15 days’ notice of any change by email. If you continue to use the App after having been informed of a change to these Terms, you’ll be deemed to have accepted them. If you do not accept any new terms you need to contact Us at support@glucie.com, and you may also have a right to terminate (see section Terminating our contract and problems with the App). We will only ask you to reconfirm that you accept these Terms if your subscription to Our App lapses but you take out a new subscription. By accepting these Terms (and any updates or amendments to them) We licence you to use the App and any updates or supplements to the Services, as permitted by these Terms. All of the terms and conditions contained in these Terms apply to users who are business users.
We may offer you the option to subscribe to the App on a monthly or annual basis (“Subscription Period”). Our prices are set out on the payment page of Our website and We may change Our prices at any time, although We will not increase prices for an annual subscription during the year in which you have subscribed, or for a monthly subscription during the month in which you have subscribed. We will notify you by email of any price changes before they become effective. Payment will be taken through our payment portal only after you choose to subscribe. Your subscription will automatically renew at the end of the Subscription Period. If you do not want to continue to use the App and access the Services after the end of your Subscription Period, you must cancel your subscription.
You can start using the app by creating an account through the registration portal where you will be redirect to the payment portal. If you choose to cancel your subscription, your account will be deleted. We only support one user per account. For security reasons, this access should not be shared with anyone.
We may update and change Our App from time to time. We’ll try to give you reasonable notice of any changes that might affect you or the App. We may change the App:
If the changes affect your use of the App or ability to access it, We will let you know by emailing you with details. We don’t guarantee that the App, or any content on it, will always be available or be uninterrupted. Remember, you need an internet connection to connect to and use all the features of the App! We may suspend, withdraw or restrict the availability of all or any part of the App for business and operational reasons, such as when We need to carry out maintenance on theApp. If We do so, We’ll try to minimise any disruption that might be caused.
The app is designed to work with iPhones and Android phones that meet the following minimum requirements: iOS:
All intellectual property rights in the App, the Services and any content that We provide through the App belong to Us (or Our licensors) and the rights in the App and the Services are licensed (not sold) to you. You have no intellectual property rights in, or to, the App, Our Content, or the Services that We provide other than the right to use them in accordance with these terms. You own the intellectual property rights in Your data and We have no rights over Your data. Once you purchase the App, Your data is collected from our App and third-party health tracking apps and is automatically uploaded to our AWS servers.
We don’t guarantee that Our App will be free from bugs.
You must:
Where an offence may have been committed in respect of the App, We reserve the right to suspend your right to terminate your subscription with immediate effect.
You agree that you will:
Your privacy is important to Us! We only use the personal data We collect through your use of the App and Services in the ways set out in Our privacy policy (available at www.koaila.com/privacy). To use the App, you must enter your first and last names and an email address. Where Your data contains emails or any other data from which a person is identifiable, this will be personal data. You can unsubscribe from receiving email updates in accordance with Our privacy policy.
You must keep login and/or password information as confidential. You must not disclose it to anyone else. We have the right to disable any user identification code or password, at any time, if in Our reasonable opinion you have failed to comply with any of the provisions of these Terms. If you know or suspect that anyone other than you knows your user identification code or password, you must tell Us straight away, by emailing Us at support@glucie.com and change your password through your profile portal in the App.
We do not exclude or limit in any way Our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by Our negligence or the negligence of Our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. If We fail to comply with these Terms, We are responsible for loss or damage you suffer that is a foreseeable result of Our violating these Terms or Our failing to use reasonable care and skill, but We are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these Terms, both We and you knew it may happen. We are not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and you acknowledge that the App may be subject to limitations, delays and other problems. We are not liable where, due to an error on your device or IT system, or a network or connection problem, you cannot access or use Our App. We are not liable for Your data (including any third-party data) that you import to the App and accept no liability for any loss of your data (including any third party data). It is your responsibility to save your data and We recommend that you do so regularly, to protect yourself in case of problems with the App or Services. We are not responsible for events outside Our control. If Our provision of the Services or support for the App or Services is delayed by an event outside Our control then We will contact you as soon as possible to let you know and We will take steps to minimise the effect of the delay. Provided We do this We will not be liable for delays caused by the event but if there is a risk of substantial delay you may contact Us to end your contract with Us and receive a refund for any Services you have paid for but not received. The total amount of Our liability to you for any loss or damage you suffer arising out of your use of the App(including any Free Resources that you use) shall be limited to 500 EUR (five hundred euros). This means that if using theApp causes you to suffer a loss that is foreseeable and is greater than 500 EUR (five hundred euros) in value, Our liability will not exceed 500 EUR (five hundred euros).
If you have an annual or monthly subscription, your subscription will automatically renew at the end of the Subscription Period unless cancelled. We will send you an email to inform you of the automatic renewal. Our App must be as described fit for purpose and of satisfactory quality: If a fault in the App can't be fixed, or if it hasn't been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back. You may terminate our contract with immediate effect for the reasons set out in the list below. We will refund you in full for any part of the subscription which has not been provided and you may also be entitled to compensation. The reasons are: We have told you about an upcoming change to the App or these terms which you do not agree with; We have told you about an error in the price or description of the App and you do not wish to proceed; you have a legal right to terminate the contract because of something We have done wrong. After the termination of your subscription because of a problem with the App, or after you exercise your right to change your mind (see Your right to change your mind), We will make any refunds due to you as soon as possible.
We may terminate the contract at any time by writing to you if: you do not make any payment to Us when it is due and you still do not make payment within 5 (five) days of Us reminding you that payment is due; you breach any of the terms of the section entitled Acceptable use restrictions; you give access to the App to people who are not Authorised Users; and/or you fail to uphold any other material terms of our contract.
The Company is not a healthcare professional, and it does not provide medical, health or other similar professional services or advice to the User or any other third party.
The Service does not contain medical, health or other similar professional services or advice to the User or any other third party, nor is the Service replacement for such services or advice.
Should you have: any questions related to medical, health or other similar matters, the Company expressly advises you to be in touch with medical professional. In a medical, health or another similar emergency, the Company expressly advises you to be in touch with a medical professional.
You should never: disregard any medical advice or delay seeking medical advice due to any possible information provided by or in connection with the Service, consider any information in the Service or in connection with the Service as any kind of medical, health or other similar diagnosis or treatment, or use the Service or any information in the Service for any kind of medical, health or other similar diagnosis or treatment purposes.
We may transfer Our rights and obligations under these Terms to another organization, which you agree to. We will always tell you in writing if this happens and We will ensure that the transfer will not affect your rights under the contract. Each term in these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining terms will remain in full force and effect. If We fail to insist that you perform any of your obligations under these Terms, or if We do not enforce Our rights against you, or if We delay in doing so, this will not mean that We have waived Our rights against you and that you do not have to comply with these obligations. If We do waive a default by you, We will only do so in writing, and this will not mean that We will automatically waive any later default by you.These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by French law. We both agree to the exclusive jurisdiction of the courts of Paris.